Hillsong: A Megachurch Shattered

Ep.1: The Church I See Now

Episode Summary

In March, 2022, the documentary series ‘Hillsong: A Megachurch Exposed’ was released on Discovery+, with victims shedding light on the widespread emotional, financial, and sexual abuse by leaders of one of the most popular megachurches in the world. The series was just the beginning of Hillsong’s fall from grace. Dan Johnstone, Documentary Filmmaker behind the Hillsong series, takes a journey to speak with whistleblowers, examine dark secrets leaked from inside the church and hear first hand experiences from former Hillsong members, including an insider who worked closely with the infamous pastor, Carl Lentz.

Episode Notes

In March, 2022, the documentary series ‘Hillsong: A Megachurch Exposed’ was released on Discovery+, with victims shedding light on the widespread emotional, financial, and sexual abuse by leaders of one of the most popular megachurches in the world. The series was just the beginning of Hillsong’s fall from grace. Dan Johnstone, Documentary Filmmaker behind the Hillsong series, takes a journey to speak with whistleblowers, examine dark secrets leaked from inside the church and hear first hand experiences from former Hillsong members, including an insider who worked closely with the infamous pastor, Carl Lentz.

Watch Hillsong: A Megachurch Exposed on discovery+. Go to discoveryplus.com/hillsong to start your 7-day free trial today. Terms apply. 

Find episode transcripts here: https://hillsong-a-megachurch-shattered.simplecast.com/episodes/ep1-the-church-i-see-now

Episode Transcription

DAN VO: [00:00:00] I'm Dan Johnstone, and this is Hillsong: A

Megachurch Shattered, from Discovery Plus. Like so many others, my

journey into the orbit of Hillsong started with curiosity and attraction.

Music, sneakers, fashion, and well, Jesus. I was curious about what it was

about Hillsong Church that made it different. Why out of all the other

megachurches and global religious institutions, it was Hillsong that was

[00:00:30] making headlines, going viral, attracting celebrities, winning

awards, and breaking music download records.

Why a small church from the outskirts of Sydney, Australia crossed over

from church culture to pop culture and became a cultural phenomenon,

and why this church was the subject of a conference call that I was on two

days after Christmas, the twilight days of 2020. That call was about a

scandal in the news.

Hillsong celebrity pastore Carl Lenz had stepped down after admitting to

infidelity. The question of the call was, was there more to this [00:01:00]

story, Something deeper?

I didn't know, within a year of that call, I would work with some of my

closest friends to make and release a three part documentary that was

watched by millions.

They wanna spread their tentacles as far as they can.

It almost took my life.

DAN VO: I'd receive the most heinous accusations and threats from legal

firms, and I'd be called out directly by Hillsong itself.

Sadly, there is a documentary about our church coming out soon. Surprise,

surprise. And there are [00:01:30] also producers behind this

documentary, and their purpose is not the healing of people, but simply to

hurt the church.

 

DAN VO: I didn't know back then that I would also hear compelling

stories, powerful thanks, and sober testimonies from across the world.

I didn't know that I would have random chance encounters with current

and former Hillsong members, at not one or two, but five different coffee

shops in multiple cities, that at times leave me feeling paranoid I was

being followed. I didn't know what was behind the door we were opening.

I thought I [00:02:00] could make a documentary and remain above the

subject.

I was wrong. You can't wade into the stories of Hillsong without becoming

a part of the story yourself. For those who've lived through it, the

testimonies are too deep, the pain too strong, and the experience too

confusing. I put it like this, if you offer an arm to help someone from

drowning, you’d better be prepared to be pulled in and swim too.

This podcast came about because our documentary took the Hillsong story

to [00:02:30] the edge of a cliff. Since then, the voices of the church itself

and thousands of others around it, blew it over the edge. Among the

debris, people want answers, including me. And we're here to try and find

them.

TITLE CUE

DAN VO: For listeners who aren’t familiar with Hillsong, to call it a

megachurch will be a vast understatement. [00:03:00] Hillsong is a super

massive megachurch founded by a man named Brian Houston with

locations, at least at its recent height, in 30 some countries with 150,000

congregants worldwide.

This is cool church.

This was gonna be a place where I could call my home.

DAN VO: If you've been inside even a slightly modern church in the last

30 years, odds are you've heard Hillsong’s worship music.

Hillsong's music, a major marketing tool and revenue stream for the

church. [00:03:30] Has masterfully evolved to match trends in the secular

mainstream. They've now amassed billions, with a B, listens and plays on

 

Spotify and YouTube. In 2010, the Australian based Hillsong broke into the

US market, planting a church in New York City, behind their young,

attractive, and effortlessly charismatic Pastor Carl Lentz. They instantly

made a splash in American culture, quite literally when Carl began making

headlines for baptizing celebrities in resort [00:04:00] pools, like a scene

out of Righteous Gemstones. He baptized Justin Bieber in an NBA player's

bathtub, and was soon in the same social circles as Kevin Durant, the

Jenners and Jay Z.

Behind Carl, Brian Houston's Hillsong became a Church of the Stars. It

was modern, progressive, even edgy, a rebellion against the old Christian

guard. It made Jesus cool again, and the sky was the limit. Until one day in

November, 2020 when Carl shocked everyone [00:04:30] by announcing

his resignation over his Instagram page. He’d had an affair and was

stepping down.

That was the first domino to fall, but many would follow. More pastors

would step down for sexual misconduct. More victims would come

forward alleging abuse by Hillsong's leadership, and Hillsong founder

Brian Houston would be criminally charged for covering up his father's

child's sexual abuse, a charge he denies and plans a fight in court.

And on March 24th, 2022, our [00:05:00] documentary, Hillsong

Megachurch Exposed, was released on Discovery plus. Brian Houston

suddenly left the church in what seems like a forced resignation. His wife,

Bobby, was removed from the church and an explosive leak emerges

detailing and investigation by Hillsong into Carl Lenz and Hillsong, New

York City. More and all of this Later.

I knew that I needed to continue to follow this closely, and I wanted to

document it along the. But in this process, [00:05:30] I've been an

outsider looking in, and I knew that to continue this journey, it would need

to be from the inside looking out. And when I met to Delali Rouge, I knew,

or at least I hoped that I found my partner. Someone to help me write the

next chapter of this story.

And now, months later, I'm on the sidewalk next to Central Park on a hot

and sunny day in New York City, meeting her for the very first time.

 

Delali: Our first conversation on the phone, [00:06:00] I remember one of

the first things you said, like, I thought you were a spy, a Hillsong spy.

DAN: Well, it just, it was one of those things where it was like, this is too

good to be true. I remember being very suspicious.

Delali: Did you like Google Me? No. No. Okay. Um, nobody did on the

team. What if I was, what if I, what if I was a spy? Would you have figured

that out?

DAN: I think it would've been exciting if you were.

Delali: Oh my goodness. Let's rewrite history. Yeah. What if I am a spy?

(Laughs)

DAN VO: I was first put in contact with Delali in December of 2021,

[00:06:30] as we were editing the final episode of the documentary. It was

just a matter of days after we'd sent initial letters to Hillsong, so I knew our

documentary was on their radar. And to suddenly hear from someone

claiming to be a former Hillsong member, after months of struggling to

find anyone related to Hillsong to speak with us at all, it felt odd. The

timing was off, but I took the call.

DAN: Yeah, I think I could feel that you were kind of feeling us out too.

Delali: Oh, [00:07:00] 100%. I was nervous too. It was like a first step

reaching out to an outsider and I also did not know what the intentions

were. You know, I really wanted to feel out what the intentions were.

DAN: Right.

DAN VO: Delali had over 10 years of footage from within Hillsong, New

York City, stored on a hard [00:07:30] drive. She, for a time even served as

the head of Hillsong, New York City's film department. She had intimate

moments of Carl Lentz and other Hillsong leaders. She had heard of our

project and two others in production and thought the footage might be

useful, but she wanted it to go into the right hands.

 

Delali: I have spoken to other production companies that I'm not gonna

name, but that, you know, that are, that were really interested in this story

about Hillsong, this, this huge thing. [00:08:00] And, what I got from it

was that they were purely interested in this, the sensational part of the

story, like the one sided part of the story.

I remember specifically the conversation that we had where we were on

the phone and I believe that we talked for like over an hour, but the first

[00:08:30] 45 minutes was not about Hillsong, we just talked about life.

And um, that was something that like made an impression on me because

I was like, I got to feel your heart around it, and I got to feel that your

intentions were different than what I may have thought initially.

DAN: I have a question for you. How was your circle of friends, when you

told them you'd make contact with me if you told them, [00:09:00] what

was their initial reaction?

Delali: Uh, they don't know.

 

DAN: Oh, . That's cool.

Delali: The truth is I told like one or two very close people, but the reason

why I didn't make it public is because I still don't know what possible

ramifications I could, I could have gotten. Like I, I didn't know if you know

[00:09:30] lawyers were gonna come and find me. When you're in these

spaces, there is a insidious, like fear of, uh, repercussions. If you speak out

or, or even just share, it feels like speaking out against your family.

[00:10:00]

DAN: Right.

DAN VO: Delali ended up giving us our footage, and we used a lot of it in

the documentary, but only a fraction of it. There were shots of Carl

baptizing celebrities and resort pools, intimate shots of Carl and Brian

backstage, joking like old pals. The footage she shared was incredible, but

I knew she had more to share - her story. So we kept in touch over the

months and started to form a bond. Delali and I have opened up to each

other about our [00:10:30] lives, our dreams, and our pasts.

 

She left Hillsong in January of 2020. To this day, I still don’t know exactly

why. It's the only thing she doesn't seem ready to open up about. She says

that she's past a raw state of pain that comes from leaving Hillsong and

watching it unravel. But healing is a long and complicated process.

DAN: How did you feel when the documentary came out? All we went

through in terms of getting to know each other and, and having the

[00:11:00] footage. How did you feel in the days leading up and then the,

the dropping of the documentary?

Delali: I, it felt surreal. It was very hard to watch the documentary. It was

very difficult to watch it. It felt like I was watching a TV show about like

some fictional, crazy situation, but I was like, but that's my life. Like these

people were my leaders and these people were [00:11:30] people who I

talked to and you know. I felt the weight of like the the eye of an out

outsider, right? The gaze of an outsider. Seeing the bird's eye view from an

outside perspective was both difficult for me, but also challenging in a

good way. It just felt really heavy [00:12:00] and it felt like, what now?

What do we do now? Right? With this thing that's blown up.

DAN VO: What do we do now? It's a question that's all too common for

many former Hillsongers. What do you do when something that defines

your entire life is pulled from your grasp or too hot to keep holding? Ror

these people, Hillsong was everything.

DAN: And I, I have noticed that when you, some people speak out against

Hillsong, people take it very [00:12:30] personally because they still

believe in the church or they still have part of it.

Delali: When you talk about your church and it becomes like, a public

discussion, people are so quick to take offense because we're, we're

talking about their identity. It's complicated. The, the thing that

outweighed the incredible moments was just the insidious abuse, I guess. I

don't even know if I wanna use that word.

DAN: Why are you getting stuck on the [00:13:00] term abuse?

Delali: That's a good question. When you are an outsider and you read the

articles or you read the testimonies of people, it's clear as day that it was

 

an abusive system. But when you were inside, it's hard to make that clear

line. [00:13:30]

DAN: But it was perhaps abusive in the negative effects that it had on

people's psyche.

Delali: 100%. And I think most of us don't know what to do with that. And

how do we process the bad? How do we, how do we hold onto the good

and move forward? Most of us don't know what to do with that.

DAN VO: Holding onto the good [00:14:00] and processing the bad. It's

the conundrum at the heart of healing from Hillsong. How do you carry

the messages, the bonds, and the friendships while leaving behind the

trauma and the abuse? In other words, what do we do now? And when

there are no passengers in Hillsong, when everyone plays a part, that

question becomes even harder to answer.

14:19 - AD BREAK

Delali: Okay, so this is my, this is my spot right here, [00:14:30] Dan. This

is a place where, I come, I've had multiple conversations with a lot of

people.

DAN: I feel like I'm walking in a Narnia. I should describe it. There's a

small opening off the side of a path. There is a side path in Central Park

and there is a beautiful green canopy of shade and, yeah, I feel like we just

entered a small time bubble. [00:15:00] What do you think is the hardest

thing to explain to an outsider of why it hurts to see these documentaries

or to see our documentary?

Delali: That's a great, very, very good question. It's hard because, in, in a

sense, we were not using our brains, we were dumb. You know, I don't

know if dumb is a thing, but like [00:15:30] I can't not look at the bad. I

cannot put my head in the sand and be like, these hard facts of stuff that

are evil, the stuff that are like physically hurt people. I cannot just push it

aside and sweep it under the rug and say, at least I, I met my best friend. At

least I met my spouse. At least I met, you know, whatever, um, my friends

for life. There is that complexity that's hard to [00:16:00] name. It's hard to

name. So that's why, you know, having a conversation with somebody

who just only sees it in, in black and white only sees is all bad. I'm like,

 

no, it wasn't all bad. But I can also not have a conversation when

somebody says it's all good, cuz it wasn't all good. Um, the idea of being

a victim but also a villain at the same time [00:16:30] is something that's

not easy to talk about. Does that make sense?

DAN: It makes, I mean, victim and villain are strange words. Um, the

complexity is you can't be a passive participant in Hillsong. If you were a

volunteer, it meant that you were actively giving up your time for

something that you believed in. If you were a pastor, you were actively

performing what the church proposed and wanted [00:17:00] to espouse

and wanted to grow. You can't say, Oh, I was, it was just a job. You can't

say like, Oh, it was just, I just had to do it for this. It attracted you, got you,

grabbed you, and then you, you were a part of it. Yeah.

DAN VO: After hours of talking in the New York Summer sun, Delali

invited me up to her apartment nearby. She had something to show me.

Delali: I'm ready to go inside. Oops. All right. [00:17:30] Let's go.

DAN: Describe to me the space that we are in.

Delali: We're in my house with my apartment in New York City. I think

part of my story is reflected, is illustrated in my space. This is my space,

this is my home, and I have things that obviously because Hillsong was a

huge part of my life. Inevitably, [00:18:00] I have little things here and

there.

I have more than little things. I have a lot of things that, um, you know,

take me back to like a certain time, a certain place. So let's see.

DAN: You have to pretend you're like blowing dust off them.

Delali: It's, it's interesting cuz I'm like, I look around my apartment and

almost everything,[00:18:30] a lot of things are linked to a memory that

has to do with the church that I was part of. So for example, just an

example, look at the wall, right? Like

DAN VO: Hanging on Delali’s wall is the word Rouge. Her last name.

Beautifully hand scripted in large black font, centered on white matte, and

framed in gold.

 

Delali: This was a gift from somebody who was part of the creative team at

Hillsong, who would do like Calligraphy. [00:19:00] And she said like,

Hey, let me write something for you. And she said, What do you want me

to write for you? And then I asked her to write this and she wrote it and

then she gifted it to me. Oh, you know what I have up here? I'm gonna

look for some old passes. Oh my gosh. So these are all the backstage

passes for all of the conferences that I was leading, you know, film team in

or volunteering.

As the film team leader, every conference had [00:19:30] like a theme,

right? So you see it here.

DAN VO: Delali had a box of media passes, eight of them, from Hillsong

conference over the years, each showing the crisp, clean, Hillsong design

and the smiling face of an attractive young model. On the bottom of each

pass was the word “team”.

Delali: It's the, it's the memories for me. It's just little things like that. I can

look at something and like I can smile and also have some strong

[00:20:00] negative feelings towards it. You know, look at a, like talking

about bittersweet right here.

So this, the story of this saxophone, and I gotta show you pictures. The

saxophone was gifted to me by, uh, a group of friends actually collectively

at Hillsong Paris gathered their money and bought me the saxophone. And

I played it at, we used to have these, uh, parties, [00:20:30] Hillsong Paris

parties.

Actually, we used to have parties here at New York City too, which is a

whole nother thing. We used to have raunchy parties here. So we had a,

we had a party on a Bateau Mouche, which is like, a boat that navigates

the Seine in Paris. and it was just a hill song party and people came,

dressed up, looked cute, whatever.

And I was part of, uh, the entertainment and I have a photo to, [00:21:00]

to prove it.

DAN: I wanna see it. Oh my goodness me,

 

Delali: This is me playing this saxophone looking cool. And this was the

entertainment we had.

DAN: You are wearing a leather jacket, a blue baby, blue dress. Cool

sunglasses just wailing on that horn. I think that, I think that's how they say

it in the biz.

Delali: Okay. I love [00:21:30] it.

DAN: This is so cool I can hear the music.

Delali: It was good. I don't know if I was good cuz you know, that's kind

of, the entertainment was for free so, you know, you kind of pay for what

you get. But, uh, I was there and I was trying to sound, uh, like a

professional and look like a professional.

DAN: This is so cool.

Delali: Yeah. That's it.

DAN VO: It was a profound experience meeting Delali for the first time,

and sharing in hours of discussion about a topic that’s [00:22:00]

something that she, as an insider, and me, as an outsider, were both trying

to navigate from entirely different perspectives. It was the culmination of

weeks spent getting to know each other more deeply, having laughs and

sharing pictures of our dogs, and outlining our goals for the podcast.

Tomorrow we'd set out to take a journey together to continue this story

from where our documentary left off. But that night I got a call from Delali.

She didn't wanna do the podcast anymore. I always understood this was a

[00:22:30] possibility, but I did feel blindsided and instantly thought it was

something that I had said.

The next day, Delali agreed to meet up with me and talk.

Delali: I had a four and a half, almost five hour conversation with a friend

of mine, who happens to also be pastor at Hillsong. We hadn't spoken

really in two years, [00:23:00] two plus years. Um, and um, I went in the

conversation really not thinking anything more. I was just like, you know,

I, I, I've been thinking about this person and I wanna reach out.

 

And our conversation was so complex. It was so, um, I left the

conversation with my mind set about certain things. I left the [00:23:30]

conversation, my mind changed about certain things. And I said, I'm out. I

don't wanna do this anymore.

DAN: Do you remember the first thing I said when you told me that you

didn't wanna do it?

Delali: Yeah. You said, I had a feeling that this would happen.

DAN: Yeah. And it was. And it was because I knew the person that you

were meeting.

Delali: You know of the person I was meeting.

DAN: Yeah, sorry. Excuse me. Yeah, I, I knew of the person that you're

meeting, and I don't [00:24:00] have an analogy for it, except for the day

before you get married, you don't go and visit your most significant other

ex.

Delali: Okay, Yeah, I know what I mean.

DAN: Yeah, there’s nothing romantic about it. I just mean in terms of like,

Delali: Yeah I know what you mean.

DAN: I mean, what was it, what was it that you talk about the heaviness of

the complexity. What was it about the conversation that made it hard.

Delali: I think I had [00:24:30] always been aware of this, but the

conversation sealed the deal for me. The actions of a few impacted so

many people who were genuine, who still are genuine, who still believe in

the divine, who still believe that like we can make a change.

Unfortunately the root of the tree, you know, if I want to go with an

[00:25:00] analogy of a tree, a tree that is Hillsong. The root, the

foundation is rotten. Like it's, it's not healthy. And that has taken a while

for us to see, but we're seeing it and I, I left that conversation convinced

that the, the root is not salvageable. [00:25:30] But the life that came out

of that tree, the friendships, the, the, the families, the dreams, that stuff is

 

salvageable and that stuff is what, you know, how do we move forward

with that?

DAN VO: Delali’s meeting and our sudden change of heart, was the

embodiment of the Hillsong dilemma we've been talking about. Speaking

out against the few bad actors that have [00:26:00] triggered its collapse,

meant speaking out against the good people that built it. It meant betraying

your. It also showed how quickly those on the journey out of Hillsong can

stop, turn around and question the next step.

On the path out of Hillsong, there are endless paths back and those on it

have a complicated decision to either take one of those paths, set up

camp, or continue on.

Delali: But I woke up this morning and I [00:26:30] realized I just had to

do it. I also felt like this would be an opportunity for me to be just a voice,

to be able to have conversations with you about the complexity of it all

because those are the type of conversations I've been having with the

people who have left HillSong and are now in like limbo. Because on one

hand we see [00:27:00] what's going on through social media. We see

what's going on through the articles, we see what's going on through the

documentary and through conversations as well. So we don't necessarily

wanna go back, but then what do we do with this, um, journey, spiritual

journey that we were on? We were all in it together.

DAN: right.

Delali: So, yeah. So basically the bottom line is just for, I really, I would, I

really am looking forward to having these conversations [00:27:30] that

don't only paint one side or another side, but helps to paint maybe a more

intricate picture of what it, what this phenomenon called Hillsong was all

about.

DAN: Right? The goal is always to heal and sometimes exposure is how

you lead to healing.

Delali: I agree.

DAN: and I really want to hear from Carl. I want Carl to [00:28:00] speak

to me.

 

Delali: Why?

DAN: Because I think, I think he owes some people some answers and he

owes some people some acknowledgement. He's leaving the arena and he

needs to look those people in the eye and either say, I'm sorry, either say I

hear you, or either say, I see you because he is asking for our forgiveness. I

think he should be granted that. If it, if he is meaningfully sorry for what he

did, which I, I have only the benefit of the doubt that he is, I think he

should be grown to [00:28:30] forgiveness.

Delali: Sorry. For what part?

DAN: For his, uh, affairs affairs. Affair. He is asking for forgive in his

Instagram post. He's asking for forgiveness. He's saying that he's gonna do

the work. Great. Owning up to it, doing it. I'm not trying to humanize him.

I'm not trying to gotcha him. I'm not trying to do any of that. I'm just trying

to say like, you've been silent for two years now if more, and there are

some people that just want an acknowledgement that your intentions were

good, your actions were wrong, I think that will [00:29:00] go a long way

to heal a lot of people. That's why I want him to sit in front of me.

Delali: Yeah, I think people do need to hear from Carl. I think people are

waiting to hear from, something from him. But I can definitely try to help

you with that. Let's see what we can do.

DAN VO: Carl has avoided me for over a year now. My emails, text and

dms have all been met with total silence. But [00:29:30] maybe now with

Delali’s help, I can finally sit down and speak to him and ask him the

questions that have burned in the back of my mind since the day he left

Hillsong. Questions that grew far more urgent just two weeks after the

documentary aired, when a sudden bombshell investigative report with

incredibly damning allegations about Carl and Hillsong New York City was

made public.

DAN: April 11th, the internal investigation of Hillsong NYC and Carl

Lentz’ leadership is leaked through the Christian Post newspaper.

Delali: Plot twist. [00:30:00]

 

DAN: This is about your community. Like this is a report about where you

are, you were part of Hillsong NYC. They're talking about you.

Delali: Yep. 100%.

DAN VO: This season on Hillsong: A Megachurch Shattered, Delali and I

wade through the shocking sequence of events surrounding the release of

the documentary.

DAN: So yeah, we have this two month period where the Hillsong we

were looking at when we started the film is utterly different than the

[00:30:30] Hillsong we saw at the end of the film.

Delali: Absolutely.

DAN VO: Dive into the Lentz report.

Loxie Gant: Where the idea in Christianity is, don't worship a false idol.

These preachers become the false idols that are then being worshiped, and

that's a huge recipe for disaster.

DAN: Sit down with a new whistleblower from Hillsong's very beginnings.

Geoff Bullock: Frank was basically using gay conversion therapy, uh, in a

way that was really, uh, sexual abuse. If we know [00:31:00] the truth and

we speak the truth, then we set ourselves free.

DAN VO: and try to track down the man who set the fuse on Hillsong’s

ongoing collapse, but has yet to speak: Carl Lentz.

DAN: And I'm just gonna try and walk by and just see if he's there. I'm

fairly sure, um, they're watching us. Okay. Yeah. So let’s get out of here.

[00:31:30]